Manager, Research Computing Services

Department: Information Technology

Classification: Info Technology Spec 3

Job Category: Classified Staff

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type: On Site Required

Sponsorship Eligibility: Not eligible for visa
sponsorship

Pay Band: 06

Salary: Salary commensurate with education and
experience

Criminal Background Check: Yes

About the Department:

Enterprise Infrastructure Operations (EIO) is responsible for the
deployment, operation, and maintenance of George Mason University’s
network, compute, storage, and cloud infrastructure. This includes
all inside and outside cable plant, hosting facilities,
electronics, and services that support digital communication, data
processing, and information storage for university enterprise,
academic, and research applications.

About the Position:

The Manager, Research Computing Services manages the Research
Computing Services team. Research Computing Services is responsible
for solution engineering, deployment, maintenance, and operations
of the university’s research computing and related infrastructure.
This position is responsible for the overall effectiveness of the
Research Computing Services team: managing their focus, promoting
their development, and ensuring their responsiveness and relevance
in an ever-changing technology environment.

Responsibilities:

Research Computing Services Team Leadership:

• Provide leadership and direction to the Research Computing

Services team, including work planning, prioritization, staff
scheduling, performance management, coaching, and professional
development;

• Establish team objectives and align resources to support the

computing, storage, visualization, and cloud service needs of the
university's research community;

• Foster a collaborative and service-oriented culture that

promotes technical excellence, innovation, accountability, and
continuous improvement;

• Monitor team workload and operational effectiveness to ensure

timely delivery of services and support; and

• Conduct performance evaluations, identify professional

development opportunities, and mentor staff to enhance technical
capabilities and service delivery.

Research Infrastructure, Architecture, Operations, and Service
Delivery:

• Lead the design, deployment, operation, and continual

improvement of research computing infrastructure and associated
services;

• Oversee the lifecycle management of high-performance computing

(HPC) resources, research storage platforms, GPU-enabled computing
systems, visualization technologies, and OpenStack-based private
cloud environments;

• Ensure research computing services are secure, reliable,

scalable, and capable of supporting diverse computational and
data-intensive research workloads;

• Coordinate maintenance activities, system upgrades, capacity

planning efforts, and technology refresh initiatives; and

• Evaluate emerging technologies and industry best practices and

recommend enhancements that improve researcher productivity,
operational efficiency, and service sustainability.

Research Computing, Consulting, and Technical Leadership:

• Serve as the primary technical consultant and subject matter

expert for research computing technologies and services;

• Collaborate with faculty, principal investigators, research

centers, and other university stakeholders to understand research
requirements and recommend appropriate computational
solutions;

• Provide technical leadership in areas including Linux computing

environments, high-performance storage systems, parallel computing,
virtualization technologies, GPU computing, cloud computing, and
research cyberinfrastructure;

• Assist researchers in evaluating technology options, estimating

computing requirements, and developing solutions that support
research objectives; and

• Provide technical guidance for sponsored research initiatives

and contribute to the development of technical approaches and
infrastructure plans supporting research proposals and grant-funded
projects.

Training, Outreach, and Program Development:

• Develop and implement training plans, knowledge-sharing

initiatives, workshops, and documentation that improve the
technical capabilities of staff and increase adoption of research
computing services;

• Promote operational best practices, standard operating

procedures, and documentation standards that improve service
consistency, knowledge, retention, and operational resilience;

• Identify skill gaps and coordinate professional development

opportunities to ensure staff remain current with evolving
technologies and industry trends; and

• Engage with researchers and campus stakeholders to increase

awareness of available services, gather feedback, and identify
opportunities for new or enhanced research computing
capabilities.

Administrative and Other Responsibilities:

• Participate in departmental initiatives, strategic planning

activities, and special projects as assigned;

• Assist with research computing budget planning, technology

evaluations, procurement activities, and vendor engagements related
to research computing services and infrastructure;

• Prepare reports, recommendations, presentations, and other

materials supporting operational and strategic
decision-making;

• Collaborate with other Information Technology Services (ITS)

teams to advance infrastructure, cloud, storage, networking,
cybersecurity, and research technology initiatives;

• Work outside of normal business hours as required to support

maintenance activities, infrastructure deployments, service
restoration efforts, and critical research computing operations;
and

• Perform other duties as assigned.

Required Qualifications:

• Bachelor’s degree in related field or the equivalent

combination of education and experience;

• Experience administering Linux server, other multi-user

computing system, and/or cloud or virtualized hosting
environment;

• Experience in a supervisory, project management, or other team

leadership roles;

• Experience providing technical support to researchers;
• Experience leading a cyberinfrastructure implementation

project;

• Significant experience in a systems administration/engineering

role, providing support in a multi-user environment;

• Knowledge of high-performance computing cluster technologies,

both hardware and software, high-speed interconnects like
InfiniBand and parallel programming using message passing interface
(MPI);

• Knowledge of batch schedulers such as SLURM;
• Knowledge of high-performance storage systems;
• Expert knowledge of Linux server operating system;
• Demonstrated skill of administering a multi-user computing

environment;

• Demonstrated team performance skills, service mindset approach,

and the ability to act as a trusted advisor;

• Ability to use scripting and other tools to automate

processes;

• Ability to quickly understand new systems, services,

applications, and technologies, analyze their place in the market
and industry, and manage their adoption into university's
enterprise technology portfolio;

• Ability to work cooperatively and enthusiastically with a

diverse team of people;

• Ability to interact with people to create excellent customer

service experiences;

• Ability to communicate effectively both orally and in

writing;

• Ability to lead, motivate, and manage technical staff;
• Ability to effectively prioritize team focus and work;
• Ability to analyze, compare, and align different technology and

service offerings to research computing use cases;

• Must be eligible to work in secure computing environments

including International Traffic in Arms Regulations (ITAR) and
Controlled Unclassified Information (CUI); and

• Must be a citizen of the United States, or a person who is a

lawful permanent resident of the United States (a "Green Card"
holder), or a person who formally has been granted asylum by the
United States (a “protected individual” as defined by US law), or a
person whose permanent address is in the United States and who is
not a national (including dual-national) of any country which is
subject to a US arms embargo.

• Must be eligible to work in secure computing environments

including International Traffic in Arms Regulations (ITAR) and
Controlled Unclassified Information (CUI); and

• a citizen of the United States, or
• a lawful permanent resident of the United States (a “Green

Card” holder), or

• a person who formally has been granted asylum by the United

States (a “protected individual” as defined by US law), or

• a person whose permanent address is in the United States and

who is not a national (including dual-national) of any country
which is subject to a US arms embargo.

Preferred Qualifications:

• Master’s degree in related field;
• Linux Cluster Institute Training (Introductory,

Intermediate);

• Red Hat or other Linux System Administration

Certifications;

• Other System/Network Administration or Design

Certifications;

• Project Management Certification (PMP);
• Professional Certification in a job-relevant practice

area;

• Management and/or leadership training;
• Experience (typically three or more years) in a supervisory

role with budget authority;

• Significant experience building scripts or programs to automate

system/network maintenance and monitoring tasks;

• Significant experience in a systems architect/design role;
• Experience working in a higher-education environment;
• Working knowledge of system virtualization, hypervisor, and

container orchestration and cloud technologies such as Kubernetes
and OpenStack;

• Knowledge of state procurement policies and procedures;
• Demonstrated ability administering a Microsoft Windows server,

Linux server, other multi-user computing system, and/or cloud or
virtualized hosting environment; and

• Familiarity with formal project management methods.

Instructions to Applicants:

For full consideration, applicants must apply for the
Manager, Research Computing Services at https://jobs.gmu.edu/. Complete and submit the online
application to include three professional references with contact
information, and provide a cover letter resume for review.

Posting Open Date: October 26, 2026

Posting Close Date: November 10, 2026

Open Until Filled: No

Mason Ad Statement

George Mason University is a nationally ranked R1 research
university committed to creating a more just, free, and prosperous
world. With 40,000 enrolled students, George Mason is the largest
and most diverse public research university in Virginia, offering
degree programs at the master's, doctoral, and professional level,
along with certificates and credentials.

George Mason fosters an All Together Different environment for
students, faculty, and staff, driven by our core beliefs. We
believe in inclusivity over exclusivity; we believe in advancing
our mission by being willing to take risks, not avoiding them; and
we believe our best work is possible when we apply our diversity of
origin, identity, circumstance, and thought.

Equity Statement

George Mason University is an equal opportunity/affirmative action
employer, committed to promoting inclusion and equity in its
community. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, age, disability or
veteran status, or any characteristic protected by law.

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